Introduction

These Terms of Service (“Terms”) form a contract between you and Talastron Ltd (trading as Atelier — “we”, “us”, “our”) and govern your use of the Service available at myatelier.style and edit.myatelier.style (together, the “Service”). By signing up or using the Service, you agree to these Terms.

If you don’t agree, please don’t use the Service.

Who we are

Atelier is a product of Talastron Ltd, a private limited company registered in England & Wales.

• Company name: Talastron Ltd
• Company number: 15464691
• VAT number: GB 463 5874 58
• Registered office: The Long Barn, Cobham Park Road, Cobham, Surrey, KT11 3NE, United Kingdom
• Previously known as: Orion Data Analytics Ltd

Communications and notices may be sent to [email protected].

These Terms work alongside our Privacy Policy, which describes how we collect and protect your personal data.

Your account

To use the Service you must:

• Be at least 18 years old — Atelier is a paid service, and the account holder must be an adult able to enter into a contract
• Provide an accurate email address
• Keep your account credentials secure
• Promptly notify us of any unauthorised access

You’re responsible for activity on your account. We’re not liable for losses resulting from your failure to keep your credentials secure.

You may sign in via Google sign-in or via a magic-link email. Both methods authenticate you against the same account identified by your email address.

Subscription terms

Plans

Atelier is offered as a subscription with the following options:

• Monthly — billed every month
• Annual — billed every twelve months at a discount

Current pricing is displayed on our pricing page. All prices are in pounds sterling (GBP) unless otherwise indicated and are inclusive of VAT where applicable. Our Merchant of Record, Lemon Squeezy, handles all billing, tax collection, and invoicing in compliance with the jurisdiction of your billing address.

Trial

New subscriptions include a 14-day free trial. During the trial you have full access to the Service. Payment is collected only at the end of the trial unless you cancel before then.

You may cancel during the trial at no charge.

Renewal

Subscriptions renew automatically at the end of each billing period until cancelled. We don’t issue advance reminders before each renewal — your subscription will continue at the rate you originally agreed unless you cancel.

Cancellation

You may cancel your subscription at any time via the customer portal accessible from your Profile within the app, or directly at myatelier.lemonsqueezy.com/billing.

When you cancel:

• Your subscription remains active until the end of your current paid period
• After that, your access to the Service ends
• Your data is retained for 30 days in case you wish to resubscribe, then permanently deleted

Refunds

We offer a 30-day no-questions-asked refund policy from the date of your first payment. To request a refund, email [email protected] or use the customer portal.

For annual subscriptions cancelled after the 30-day window, no pro-rata refund is provided unless required by your local consumer law. UK and EU consumers may have additional statutory cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Price changes

We may change subscription prices from time to time. Existing subscribers will receive at least 30 days’ notice by email before any price change takes effect at their next renewal. You may cancel before the new price applies.

Acceptable use

You agree not to:

• Use the Service for any unlawful purpose
• Upload content that infringes another person’s rights (copyright, privacy, etc.)
• Attempt to gain unauthorised access to the Service, other accounts, or our infrastructure
• Reverse-engineer, scrape, or copy the Service in bulk
• Use the Service to send spam or unsolicited content
• Impersonate another person
• Interfere with the operation of the Service (denial-of-service, automated abuse, etc.)

We may suspend or terminate accounts that violate these rules, with or without notice depending on severity.

Your content

You retain ownership of all content you upload to the Service — your wardrobe items, photos, outfits, notes, and any other personal data. We do not claim ownership of your content.

By using the Service, you grant us a limited licence to store, process, transmit, and display your content as necessary to operate the Service. This licence ends when you delete your content or close your account.

You’re responsible for the legality of content you upload, including ensuring you have the right to upload any photos (for example, inspiration images).

If you create a public share link for an outfit or lookbook, you are making that content viewable by anyone who has the link, without sign-in. Only share what you’re comfortable making public, and delete shares you no longer want.

AI features

The Service includes AI-powered features (styling suggestions, item identification, wardrobe analysis, the Concierge chat). These features:

• Process your wardrobe content via Google’s Gemini models under Firebase AI Logic (see our Privacy Policy for what is sent)
• Are subject to fair-use limits (currently up to around 200 AI requests per browser per day and 500 per account per month; we may adjust these)
• Provide suggestions only — final styling decisions are yours
• Are not a substitute for professional styling, fitting, or wardrobe advice

We make no warranty about the accuracy, completeness, or suitability of AI-generated suggestions. AI may occasionally produce mistakes, misidentify items, or suggest impractical combinations. You use AI features at your own discretion.

We do not use your data to train third-party AI models.

Our content and intellectual property

The Atelier name, brand, design, code, and editorial content (including the journal) are our intellectual property or used under licence. You may not reproduce, distribute, or create derivative works from our content without our permission, beyond personal use of the Service as intended.

Service availability

We aim to keep the Service available 24/7, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Routine maintenance (we’ll provide advance notice where reasonable)
• Outages by our infrastructure providers (Google Firebase, Cloudflare, etc.)
• Force majeure events outside our control

We are not liable for losses caused by Service unavailability, except as required by law.

Limitation of liability

To the maximum extent permitted by applicable law:

• The Service is provided “as is” and “as available”
• We make no warranties, express or implied, beyond those required by law
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service
• Our total aggregate liability to you in any 12-month period is limited to the subscription fees you paid us during that period

Nothing in these Terms limits or excludes our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be limited or excluded by UK law (including under the Consumer Rights Act 2015)

If you’re a consumer (as defined under UK law), you retain all your statutory rights, including under the Consumer Rights Act 2015 — these Terms do not affect those rights.

Termination

We may suspend or terminate your account if:

• You materially breach these Terms
• We are required to do so by law
• Continuing your account creates a security or operational risk

In most cases we’ll give you reasonable notice and an opportunity to cure the issue. Where termination is for serious or repeated breach, or for fraud, we may act immediately.

On termination, your access to the Service ends and your data is treated per our retention policy in the Privacy Policy.

You may terminate your account at any time by cancelling your subscription and emailing us to confirm account closure.

Changes to these Terms

We may update these Terms from time to time. Material changes affecting your rights will be communicated by email at least 30 days before they take effect. Continued use of the Service after that date constitutes acceptance of the new Terms.

The “last updated” date at the top of this page reflects when changes were last made.

Governing law and disputes

These Terms are governed by the law of England and Wales. Any dispute arising under or in connection with these Terms is subject to the exclusive jurisdiction of the courts of England and Wales.

If you’re a consumer resident in the UK or EU, this does not affect your right to bring proceedings in your country of residence under your local consumer-protection law.

Before escalating any dispute formally, please contact us at [email protected] — most issues are resolved quickly through direct conversation.

Contact us

For any questions about these Terms, please contact:

Email: [email protected]

We aim to respond to all enquiries within five working days.